nannyhaus Privacy Policy
Last updated: March 3, 2026
1. Purpose
This Privacy Policy explains how nannyhaus collects, uses, and protects personal information within the Portal.
It applies to both nanny candidates and family clients.
2. Information We Collect
Through the Portal, we may collect:
- Contact information
- Profile details and uploaded documents
- Communication records within the system
- Login and activity data
Sensitive verification information may be collected during onboarding under separate agreements.
3. How Information Is Used
Information is used to:
- Facilitate introductions and communication
- Maintain secure accounts
- Improve system performance
- Meet legal obligations
We do not sell user information.
4. Profile Visibility
Information shared within the Portal is visible only to authorized users as part of the matching process.
Users should avoid sharing unnecessary sensitive personal details in messages.
5. Data Security
We use reasonable technical safeguards to protect information. However, no digital system is completely secure.
6. Cross-Border Processing
Because nannyhaus operates in both Canada and the United States, information may be stored or processed in either jurisdiction.
7. Data Retention
Portal data is retained only as long as necessary to:
- Provide services
- Meet legal requirements
- Maintain business records
Users may request account deactivation, subject to legal obligations.
8. User Rights
Users may request access to or correction of personal information by contacting nannyhaus directly.